At Mcdodo India , we are committed to ensuring customer satisfaction with our products. Please read our return and exchange policy carefully before making a purchase.
No Return or Exchange Policy: We do not offer returns or exchanges for any products once sold. Please make sure to carefully review your order before completing the purchase.
Return for Manufacturing Defects Only: Returns are only accepted in the unlikely event of a manufacturing defect. To be eligible for a return due to a defect, the following conditions must be met:
- The issue must be reported to us within 2 days of receiving the order.
- The product must be unused and in its original packaging.
How to Request a Return for a Manufacturing Defect:
- Email us at mcdodosales@gmail.com within 2 days of receiving your order, providing a clear description of the defect along with photos or videos as proof.
- Once we verify the issue, we will guide you through the return process.
Important Notes:
- We do not accept returns or exchanges for any other reason, including change of mind, incorrect product ordered, or dissatisfaction unrelated to manufacturing defects.
- Returns that do not meet the criteria above will not be processed.
For any queries or concerns, please feel free to contact our support team at mcdodosales@gmail.com. We are here to assist you!